8 Steps to Success for Digital Giving Roll Out

There are many reasons to have an easy-to-use digital giving solution. Fewer people are using checks and cash to make purchases in general. This is seen in church giving as well. Not only do the majority of church members give digitally, but churches that accept giving online increase overall donations by 32%*.

While the why behind digital giving is clear, you may wonder how you implement a new digital giving platform. Even if you are already using a digital giving provider, it is easy to switch. 

Here are 8 Steps to Success for Digital Giving Rollout using Deka.Gives.

1. Update Giving Page

The first thing you will want to do is replace the current give page with your new custom Deka.Gives page.

2. Make an Announcement 

Use the giving portion of your service to announce the church’s transition to Deka.Gives. Everyone wants to know, “What’s in it for me?” Also, with change, people wonder how much effort will it take to adjust. That is why with your announcement, you need to share how this is not just a win for the church but for them as well. 

Bonus tip: You may want to use some of the talking points Deka provides in the Initial Roll Out Email resource (found in the email templates document). 

3. Communicate Through Email

Within 24 hours of making the announcement on Sunday, you will send your members an initial rollout email. We provide a template to make this email as convenient as possible for you (found in the email templates document).

4. Recurring Giving Switch

Begin auditing recurring gifts in Deka.Gives and your previous giving system to delete recurring donations in the old giving platform that have been moved to Deka.Gives. This switchover is simple. Our team is available every step of the way to answer any questions that may come up.

5. Change Text to Give 

The Sunday after making the announcement, you will change T2G (text to give) to your new Deka.Gives T2G solution. We provide a T2G slide document as a resource to help you make this change.

6. Follow-up with Givers

Each Monday after making the switch to Deka.Gives you will want to send a follow-up email to recurring givers who have not moved over yet. Use our “Follow Up Email to Recurring Givers With Gift Not Yet Moved” template for the copy you will want to include in that email.

7. Conclude Rollover

You will let Deka know when all recurring gifts have been moved over from your previous giving platform to Deka.Gives. If Deka is auditing the recurring donations, we will notify you when the rollover is complete.

8. Cancel

Once you conclude the rollover, you will cancel your previous subscription. 

Congratulations! Now you are fully implemented!

Deka.Gives is not just an easy solution for your givers to use. We also provide a system that you can quickly roll out with confidence. We are not just interested in seeing you adopt Deka.Gives as your giving solution either. We are committed to you for the long haul. This means that we do not just want to help you during the roll out but want to be a partner in your ministry’s long-term success.

If you still have questions about what this could look like for you, then please contact us. We would like to give you a no-pressure, no-commitment coaching session that shows you how to save money and be more effective. Click here to schedule a coaching call today. 

*https://nonprofitssource.com/online-giving-statistics/church-giving/